At Vitasave, our team is hard at work in our distribution centre to ensure your order is shipped as soon as possible.
Processing Time: Allow 1 - 3 business days for Vitasave to pick, pack, and prepare your order. Once your package has been shipped, a shipping confirmation email will be sent.
Shipping Information for Canada:
1 - 5 Business Days - FREE for orders over $69.00 anywhere in Canada. If the order is under $69 a charge of $4.95 will be applied to cover the cost of shipping.
For this shipping method, Vitasave uses Canada Post and a tracking number is included.
*Remote locations / rural areas may take up to 7 business days.
*Additional charges may apply to Yukon, Northwest Territories, and Nunavut based on weight. Charges will be seen at checkout if applicable.
Shipping Information for United States:
Expedited Parcel USA (10 - 14 Day) Shipping - FREE for orders over $150.00 anywhere in the US. For this shipping method, Vitasave uses Canada Post and a tracking number is included.
Returns & Exchanges:
It's important to us that you're satisfied with your purchase. We accept returns for unused, unopened items for any reason within 60 days of the purchase date. To initiate a return, please email us at firstname.lastname@example.org with your order number and the item you are looking to return. . A Vitasave customer service representative will contact you to complete the process.
Certain items, such as perishable items, cosmetics, intimate or sanitary goods,personal care items,gift cards or clearance items are not eligible for return. Returns more than $200.00 are subject to a 15% restocking fee.