Shipping Information for Canada
1-5 business days. FREE for orders over $49, anywhere in Canada. If the order is under $49, a charge of $5.95 will be applied to cover the cost of shipping. For this shipping method, Vitasave uses Canada Post, and a tracking number is included.
*Remote locations / rural areas may take up to 7 business days.
*Additional charges may apply to Yukon, Northwest Territories and Nunavut, based on weight.
Charges will be seen at checkout, if applicable.
Shipping Information for International Orders
10-14 days standard shipping to most regions depending on customs clearance within each country. Shipping cost will be calculated at the checkout once all products have been added to the cart and shipping address has been inputed.
International shipping (anywhere outside of Canada or the US) will be calculated based on the weight of the parcel.
Please allow 1 – 3 business days for Vitasave to pick, pack & prepare your order. Once your package has been shipped, a shipping confirmation email will be sent.
Returns & Exchanges
It’s important to us that you’re satisfied with your purchase. We accept returns for unused, unopened items for any reason within 60 days of the purchase date. To initiate a return, please email us at email@example.com with your order number and the item you are looking to return. A Vitasave customer service representative will contact you to complete the process.
Certain items, such as perishable items, cosmetics, intimate or sanitary goods, personal care items, gift cards or clearance items are not eligible for return. Returns more than $200 are subject to a 15% restocking fee.