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Shipping Information

At Vitasave, our team is hard at work in our distribution centre to ensure your order is shipped as soon as possible.

Processing Time

Please allow 1-3 business days for Vitasave to pick, pack, and prepare your order.

Once your package has been shipped, a shipping confirmation email will be sent.

Shipping Information for Canada

1-5 business days. FREE for orders over $69, anywhere in Canada.

If the order is under $69, a charge of $4.95 will be applied to cover the cost of shipping.

For this shipping method, Vitasave uses Canada Post, and a tracking number is included.

*Remote locations / rural areas may take up to 7 business days.

*Additional charges may apply to Yukon, Northwest Territories and Nunavut, based on weight.

Charges will be seen at checkout, if applicable.

Shipping Information for United States

4-10 days, with Expedited Parcel USA. Shipping is FREE for orders over $125, anywhere in the US.

For this shipping method, Vitasave uses Canada Post, and a tracking number is included.

If the order is under $125, a charge of $9.95 will be applied to cover the cost of shipping.

Returns & Exchanges

It's important to us that you're satisfied with your purchase. We accept returns for unused, unopened items for any reason within 60 days of the purchase date. To initiate a return, please email us at vitasave@vitasave.ca with your order number and the item you are looking to return. A Vitasave customer service representative will contact you to complete the process.

Certain items, such as perishable items, cosmetics, intimate or sanitary goods, personal care items, gift cards or clearance items are not eligible for return. Returns more than $200 are subject to a 15% restocking fee.